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Courses & Workshops

Effective Supervisory Practice

CEU credits available
Location: Comfort Inn & Suites, Rt. 9A & Saw Mill River Pkwy,   Hawthorne, NY
Phone at Comfort Inn: 914 592 8600
Fee: $325 per person for each three-day course. Includes forth month follow-up meeting
To register or for more information contact Frank Delano, DelanoJBFCS1@aol.com or 917-773-7316


With the current work force crisis in our field, it is more important than ever for agencies to develop well-trained and highly skilled supervisors. The JBFCS Institute for Child Care Professionalization and Training is pleased to offer two, three-day courses on “Effective Supervisory Practice.” These courses complement each other but can also stand alone in developing competencies to “manage in the middle.” This nationally- known curriculum was developed by Floyd Alwon, EdD, Director of the CWLA Walker-Trieschman Center and is taught by Frank Delano, LMSW, a Walker-Trieschman Center approved master trainer.

Of special interest to:
Supervisors and Directors from a wide variety of levels and disciplines in social work/mental health settings.

Participants will:
•Learn to use Dr. Alwon's "action plan" approach
• Develop a personalized plan for implementation of these skills
• Receive certificates of completion from both JBFCS and the Walker-Trieschman Center
• Come together again for a three-hour meeting four months after the original course to review the progress of their plans

Time: 9:00 - 4:30pm (all courses)

Effective Supervisory Practice 1
October 1-3, 2007
January 8-10, 2008

Course ESP06S1

Role of the Middle Manager Managing
Problems Constructive Confrontation Supervisory
Relationships Behaviors of Competent Supervisors
Effective Communication Structuring the Supervisory Session Team Building Stress
Management Time Management

Effective Supervisory Practice 2
December 4-6, 2007
February 5-7, 2008

Course ESP06S2

Recruiting and Screening Interviewing and Hiring
Orientation Training Personnel Evaluations
Progressive Discipline Managing Conflict Employee
Termination Agency-Wide Crisis Management


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